Home of the One and ONLY Original Hidden Dog Fence and the #1 choice for invisible fence, invisible dog fence and electronic dog fence alternatives
  • Dog Fence Home
  • DOG FENCE SHOPPING? START HERE!
  • ALREADY A CUSTOMER? Assistance & Support Here
  • PAYMENT CENTER
  • Schedule an Installation
  • Contact Us
  • Safe & Happy Dog Gallery
  • Good DogStuff Links
  • Restricted Access

Problem:

 

"I don't think the e-collar is working - I can't hear it beep near the line"


Possible Answers (in order of likelihood):

 

  1. Not holding the e-collar in the right position to test / listen.
  2. The battery(ies) are dead.
  3. The battery(ies) were put in the e-collar wrong.
  4. The wrong size or brand of battery was used
  5. The wall transmitter is not plugged in or outlet not powered.
  6. There is a break in the perimeter wire and the transmitter has been unplugged by someone
  7. The e-collar is defective
  8. The wall transmitter is defective

Possible Solutions:

 

  1. To check the e-collar by listening, it must be held in the same position and height as though it were on your dog, as you approach a known location of the fence perimeter (such as the driveway crossing). To amplify the volume, place the e-collar in a ceramic bowl and hold the bowl at the same height as your dogs neck as you approach the line.
  2. New Batteries can be purchased HERE
  3. To view the correct battery installation for your e-collar, go HERE
  4. Check the wall transmitter for lights / power and correct settings.
  5. If the batteries are fresh and the wall transmitter is on, you MAY have either a defective e-collar and/or transmitter.  If you have more than one e-collar that is not working after fresh batteries are installed, the likelihood is that the problem is with the wall transmitter and / or perimeter wire. 
  6. Once you have changed batteries, made sure the correct batteries are installed as instructed, checked the wall transmitter and listened for the "beep" with the e-collar in the proper position - if you are still not successful, please call 985-624-4974 or EMAIL US to schedule onsite service ASAP. Your dog's safety depends on it!

985-624-4974

We Service All Brands

Invisible Fence®

Pet Safe®

Dog Guard®

Innotek ®

Dog Watch®

 

Schedule Appt
Louisiana

Serving Louisiana Florida Parishes, New Orleans and Miss Gulf Coast

Click Here to Email Us Now!

A Better Choice for Safer Pets ©

Looking for a better dog fence company?

We take care of our customers!  Join other dog lovers who have used our Swap & Upgrade Program to switch over to PetCare Hidden Fence

(learn why...)

All references to Invisible Fence® on this site are registered trademarks of Invisible Fence.PetCare Hidden Fence, Inc. makes no claim to be part of the Invisible Fence®, DogWatch®, PetStop®, DogGuard® or Contain-A-Pet® companies.
Invisible Fence® ,Dog Watch®, Pet Stop®, Dog Guard® and Contain-A-Pet® are registered trademarks of their respective companies

About | Privacy Policy | Sitemap
© PetCare Hidden Fence 2008
Log in Log out | Edit
  • Dog Fence Home
  • DOG FENCE SHOPPING? START HERE!
    • Dog Fence Pricing & FAQ's
      • How Much Does It Cost?
      • Are Hidden Fences Truly Effective?
      • Is a Hidden Fence the same as an Invisible Fence®?
      • How Does Hidden Dog Fencing Work?
      • What if it doesn't work on my dog?
      • Will this hurt my dog?
      • Designing Your Hidden Fence
    • Dog Fence Customer Reviews
    • Pet Professional Reviews
    • GentleStart™ Training
    • Special Dog Fence Programs
  • ALREADY A CUSTOMER? Assistance & Support Here
  • PAYMENT CENTER
  • Schedule an Installation
  • Contact Us
    • Employment Application
  • Safe & Happy Dog Gallery
  • Good DogStuff Links
  • Restricted Access
  • Scroll to top
Close