Problem:

 

"Everything appears to be working but my dog ran through the fence"

Possible Answers (in order of likelihood):

 

  1. The collar is not fit properly to the dog and is not making good, consistent contact with the dog's skin.
  2. The batteries are strong enough to make the collar "beep" but not strong enough to generate a correction.
  3. An inconsistency (loose or no e-collar, low/dead batteries, unplugged system or system not being used) has resulted in a loss of training / conditioning.

 

Possible Solutions:

 

  1. IF YOUR DOG IS BREACHING THE BOUNDARY, RESTRAIN THEM UNTIL THE PROBLEM IS SOLVED. We are always amazed by someone who calls to say "my dog is running down the street AGAIN....".  DUH! - Allowing a dog to run loose in the yard when there is a problem with either their training (most likely) or the system is like expecting a dog to stay home when the front door is open!
  2. Make sure you have APPROVED, fresh batteries, installed correctly in the e-collar.  Off-brand and retail grade batteries are frequently inadequate for the power demands of e-collars.
  3. Make sure the e-collar fits properly.  To do this, make sure that you fit the collar on your dog when they are standing on all fours, with their neck down as they would be naturally.  The e-collar should be snug enough that when you PUSH your fingertips behind the contact probes, it should be difficult to rotate the e-collar around your dog's neck. CAUTION:  When first snugging up the e-collar, be sure you remove it each night after the dog has come inside to prevent sores (pressure necrosis) from happening.   Just like a heel blister, sores can develop if a collar is too tight, left on too long or the dog is frequently wet (soft skin)
  4. Once the collar fit is checked and redone, walk your dog near the boundary with a leash to gauge their reaction to the correction level. If they respond, but not strongly enough, you may need to both retrain with repetition and raising the correction level. IMPORTANT NOTE: simply raising the correction level to try and stop your pet from crossing will rarely work and could make things worse if not coupled with training.  For help with programming the correction levels, go HERE.
  5. If your dog continues to breach the boundary, and you are sure that all the systems components (e-collar, transmitter and loop wire) are working properly, then it may be necessary to retrain your dog using the 3 Day Reminder Crash Course.